The Grand Tappattoo Resort, Ascend Hotel Collection Otter Lake, Otter Lake ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

30 Tapatoo Trail, Otter Lake, Canada

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Suite

Max:

2 persons

550 sq. feet

Bed options:

1 King Size Bed

Fireplace

Air conditioning

room details

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Standard Queen Room

Max:

2 persons

400 sq. feet

Bed options:

2 King Size Beds

Fireplace

Air conditioning

room details

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King Room

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Fireplace

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Otter Lake 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I experienced wonderful meals at the restaurant. The food was excellent, reminiscent of high-end city dining. Every meal came with a stunning view of the water, making dining an absolute delight!” view full review

Fun for the Kids

“The kids had an absolute blast! They loved the water trampoline and game room, and there were free paddle boards, kayaks, and canoes available. It made for an exciting getaway, with plenty of outdoor activities to keep them entertained.” view full review

Comfortable and Modern Room

“My room was immaculate and extremely modern. It featured a cozy seating area, a fantastic balcony with a beautiful lake view, and all the amenities I needed for a comfortable stay.” view full review

Relaxation by the Beach

“The beach area was a highlight of my trip! It was well-maintained with plenty of sun loungers and umbrellas. I enjoyed several kayak trips and spent relaxing days suntanning and enjoying the warm water.” view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
No pets allowed
Private beach
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Canoeing
Hiking
Fishing

Services

Room service
Housekeeping

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Beach access
Beach umbrellas
Sun loungers
Sauna

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

30 Tapatoo Trail, Otter Lake, Canada

Map view

30 Tapatoo Trail, Otter Lake, Canada

City landmarks

Parks

Oastler Lake Provincial Park

1.5 mi

Oastler Lake

1.9 mi

Otter Lake

2.7 mi

Golf Course

Seguin Valley Golf Club

2.6 mi

Parks

Foley Matheson Park and Beach

3.5 mi

Nearby

Parks

Foley Matheson Park and Beach

0 ft

Restaurants

Grand Tappattoo Resort

100 ft

30 Tapatoo Trail

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

6.4

Location

9.2

Service

5.0

Dining

5.0

Theodore

United Kingdom, February 2025

6.2/10

This resort offers an amazing atmosphere with stunning views of the lake and plenty of water activities to enjoy. The staff was attentive and friendly, making for a great experience overall. However, the noise from the air conditioning units was distracting, and there were some significant service issues that impacted our stay.

Rooms

7.0

The room I stayed in was spacious and had a beautiful view of the lake, though I found the noise from the air conditioning units on the surrounding balconies quite overwhelming.

Service

5.0

While the staff were generally helpful and pleasant, my dining experience was severely impacted by slow service and a lack of attention from the staff during our meal.

Location

9.0

The location of the resort is stunning, right off the lake and perfect for enjoying outdoor activities. It's a true escape into nature that lives up to the northern Ontario getaway experience.

Dining

5.0

Dining here was disappointing as we faced long waits for our meals, incorrect orders, and lacked basic service attentiveness. However, the outdoor patio offers a lovely setting to enjoy the sunset.

Facilities

8.0

The resort had lots of great facilities to enjoy, including free use of water sports equipment and well-maintained beach areas. The pool was also a highlight.

Luna

United Kingdom, February 2025

6.2/10

My stay at the resort had its ups and downs. The beach area was lovely, and I enjoyed the indoor pool, but the room needed significant improvements. The dining experience fell short, especially at breakfast, which left much to be desired. Overall, the resort has potential, but attention to detail is necessary for a better experience.

Rooms

5.0

The room was spacious with a great view of the beach, but it definitely needed updating. The lighting was poor and the AC didn't work properly, making it uncomfortable at times.

Service

7.0

The service was accommodating, but I felt that they could have done a lot more to enhance the overall experience, especially considering the special event we attended.

Location

9.0

The resort is beautifully located right on the lake, providing a peaceful and scenic atmosphere. I appreciated the access to various water activities as well.

Dining

5.0

I found the dining options to be quite basic, with a particularly disappointing breakfast that lacked variety and freshness.

Facilities

6.0

The facilities were generally nice and clean, especially the pool area, but I felt that some areas, like the exercise equipment, could use an upgrade.

Mark

United Kingdom, January 2025

6.4/10

The resort has a nice atmosphere and a pleasant beach area, but my experience was marred by the restaurant service, which was slow and inefficient. While the accommodations were spacious, the dining format was confusing and frustrating. Overall, I appreciated some aspects of the stay, but significant improvements are needed in the dining department.

Rooms

8.0

The rooms were clean and spacious, providing a comfortable place to relax after a long day.

Service

5.0

Service was inconsistent; while some staff were accommodating, the overall dining experience lacked the necessary attention.

Location

9.0

The resort is beautifully situated by the beach, offering enjoyable activities like kayaking and canoeing, which was a highlight of my stay.

Dining

5.0

Dining was a major downside, with painfully slow service and a confusing shift from buffet to a la carte that left several in our group unsatisfied.

Facilities

7.0

Additional amenities like fire pits and complimentary beach equipment enhanced the resort experience, though more beach chairs are needed.

Ernest

United Kingdom, January 2025

5.4/10

The resort has a beautiful property with a lovely beach and a big indoor pool, but my experience was marred by several room issues and disappointing dining options. While the rooms offered a nice view, the service left much to be desired, which is unfortunate given the potential of the location and amenities.

Rooms

5.0

The room was a good size with a balcony overlooking the lake, but the lighting was poor, and the air conditioning didn't work well.

Service

5.0

Housekeeping was lacking during my stay, and I had to wait a long time for my room to be ready.

Location

9.0

The resort is situated on the shore of a beautiful lake, with easy access to kayaks and paddle boards, making it a lovely spot for relaxation.

Dining

5.0

The breakfast was quite disappointing with overcooked options and limited variety, and dinner was served cold at a high price.

Facilities

6.0

The indoor pool and beach are great, but overall maintenance could be improved.

Victor

United Kingdom, October 2024

7.6/10

I had a wonderful experience at the resort, which exceeded all my expectations. The location near the lake was stunning, and the amenities offered made for a fun getaway. While the service at the restaurant could use improvement, the overall experience was enjoyable, especially being able to use the kayaks and canoes. The value for money was great, but a few areas could be enhanced.

Rooms

7.0

The room we stayed in was clean and comfortable, perfect for a relaxing stay. However, it felt a bit dated and could benefit from some updates.

Service

6.0

While most staff were eager to assist, the service at the restaurant was somewhat slow due to being understaffed during our visit.

Location

10.0

The resort's location by the lake was absolutely beautiful, providing plenty of opportunities for outdoor activities and fantastic views during dinner.

Dining

7.0

Dining had its ups and downs. The breakfast was decent but could have had a better selection, and the dinner service was hit or miss.

Facilities

8.0

The amenities, like kayaks and canoes, were fantastic to use, making the trip enjoyable. However, the overall maintenance of certain common areas could be improved.